CUSTOM DESIGN STUDIO

Design guidelines & privacy

Create artwork and merchandise as a guest or sign in to save your designs. While testing is in progress, both websites are protected by the store’s testing sign-in. Customer accounts are separate from administrator access.

Your artwork stays private

Uploaded and generated designs, previews and customer product cards are private by default. You can buy your own custom products after reviewing and approving them; administrator publication approval is not required for your private purchase.

Creating a design, approving a product or buying it does not automatically publish it or grant unrestricted commercial rights. Public listing requires separate, recorded customer permission for the selected design and storefront, followed by administrator approval. The administrator receives a protected review copy of completed product configurations.

Artwork and print quality

Use original artwork or material you have permission to use. Do not submit unlawful, exploitative or hateful content, threats, or private information that you do not have permission to share. Uploaded artwork and generation requests are checked before use; a successful check is not a determination that all third-party rights have been cleared.

Upload PNG or JPG/JPEG files. Transparent PNG is useful when you do not want a background printed. Original files are preserved; an uploaded background is not automatically removed. Use high-resolution artwork, ideally 300 DPI at the intended print dimensions. Actual requirements vary by product and print method, and missing DPI metadata alone does not make a file unsuitable.

AI artwork can contain incorrect spelling, anatomy or unexpected details. Review the image and each product’s color, size, placement and resolution warnings before ordering. Customer setup uses supported front placements and front mockups. Selecting more products takes longer because each selected product needs its own preparation.

Printed colors and appearance can vary from your screen. Your design approval records the artwork and product choices you reviewed; it does not state that refunds or remedies for defective products are unavailable.

Guests, accounts and downloads

Guests can view and download their artwork for 24 hours after creation. Save a local copy or create and verify an account in the same browser to save retained guest work. Recovery depends on the original secure guest session and retained files; knowing an email address is not enough to claim a design.

Saved account designs have no automatic expiration. Your account includes design and purchase history, downloadable artwork and optional delivery details. Saved delivery details can fill your cart and are used to calculate the store’s existing shipping and tax totals before payment. Account access does not give access to other customers’ work or administrator tools.

Inactive guest files may be retained privately for recovery and order support until the store’s retention settings remove them. Records needed for purchases, fulfillment, payment reconciliation and support may be retained after account deletion. Account deletion revokes account access; contact the store about removal of retained artwork.

Generation and payments

Any generation charge is shown before payment. Free testing may be enabled during restricted testing. Each authorized generation requests one image; editing a prompt and regenerating is a separate request. Generation payments are separate from merchandise checkout.

Product prices, selected quantities, shipping and applicable tax are reviewed before checkout. Payment is processed by Stripe. Orders use the store’s existing fulfillment process. A confirmed transaction receipt includes a 5% product discount code for a future order; shipping and tax remain separate and only one promotion applies per order.

Design delivery and email preferences

You can request delivery of your design by email when starting a generation. Guests provide a contact email for their request. Order receipts, account verification, password resets and requested design delivery are service emails.

News and offers from Rich Media Empire and Catfish Empire are a separate email preference shown during signup or a guest design request. You can change that preference in your account or use the unsubscribe link in marketing emails. Unsubscribing from marketing does not stop necessary order or account messages or a design email you requested.

Service providers and access

Prompts and artwork are sent to the configured OpenAI services for generation and safety review. Files needed for selected mockups and purchased products are sent to Printful. Stripe processes payments, and the store’s existing authentication, storage and email services support accounts, private files and delivery.

Authorized store administrators can access design and generation references, recorded API usage or available cost information, and related order records for support and fulfillment. Internal generation details are kept in protected administrator records. Private files use authorized access rather than public galleries.

Questions and support

Contact richmediaempire@yahoo.com with your order or design reference for help finding purchased artwork, correcting an account issue, or requesting removal of a public listing. Do not send passwords or payment-card information.

Generate or upload a design for your products · Back to the shop